Shipping policy

SHIPPING POLICY

At Nuvelora, we believe comfort should begin the moment you place your order. That's why every order includes reliable shipping with full tracking from the moment it leaves our warehouse until it reaches your door.

We offer FREE Standard Shipping on all eligible orders, with an estimated delivery time of 7–11 business days. Customers who prefer to receive their order sooner can choose Priority Shipping for $9.99, with an estimated delivery time of 5–7 business days.

Orders are typically processed within 1–2 business days after payment is confirmed. Once your order has been shipped, you'll receive a confirmation email containing your tracking number, allowing you to follow your package throughout the delivery process.

Although most orders arrive within the estimated timeframe, shipping times may occasionally be affected by factors beyond our control, such as weather conditions, customs procedures, or carrier delays. If your order experiences an unexpected delay, our support team will be happy to assist you and provide updates whenever possible.

If you have any questions regarding your shipment or need assistance with your order, please contact us at support@nuvelora.com.

We're always here to help and ensure your experience with Nuvelora is smooth from checkout to the moment comfort arrives at your door.